Question: Can I move my existing domain from my ISP or current web hosting provider for use with your service?
Answer: Yes, you can transfer your existing domain to us free of charge. For domain transfer details, click here.

Question: I noticed that you are in the UK. Do I have to be a UK resident to register a domain with you and use your hosting service?
Answer: You don't have to be a UK resident to register domains with us (except for domains ending in .uk) and use our hosting service, and we welcome orders from any country. However, we only currently register domains shown on our website and cannot register most other country specific suffixes (i.e. .au, .br, .jp, etc.).  If you require a country specific domain other than .uk, please contact a local ISP or Provider for this type of registration. We are happy to transfer your existing country specific domain to our system free of charge.

Question: Do you provide a domain registration service only since I don't require a full web hosting service?
Answer: Yes, please visit domainsplus.co.uk for our domain registration  service.

Question: What characters can I have in my domain and how short or long can my domain be?
Answer: Domains can only contain letters (a-z), numbers (0-9) and hyphens (-), but the domain must not start or end with a hyphen, or contain more than one hyphen joined together, i.e. my--domain.com is not allowed. Domains must be a minimum of 3 characters and no more than 63 characters in total.

Question: Is there a minimum period I must use your service for?
Answer: No, you are free to use our service for as long as you want and can cancel at any time.

Question: Do you provide a web design service?
Answer: No, we don't provide web design, but we do add web design services to our web design page.

Please contact us if you have any further questions not covered here or check our knowledge base.